QUALITY MANAGEMENT
SATURNO assumes the commitment to develop its activities considering the quality of its service, the safety and health of people and the protection of the environment as essential objectives.
To achieve these commitments, SATURNO maintains the following principles:
POLÍTICA INTEGRADA DE CALIDAD, SEGURIDAD, SALUD OCUPACIONAL Y MEDIO AMBIENTE
Leadership
Quality, safety, health and environment criteria
Compliance with national legislation
Efficient Process Improvement Model
Saturn (MEPS)
Our concept of MEPS, makes us a company in constant transformation, which motivates its work teams as part of its DNA to be creative, innovative and restless; to use agile methodologies and always look for the best way to do things.
“The PHVA Approach (Plan, Do, Check and Act) is one of our permanent working methods in MEPS”.
The Efficient Process Improvement Model is based on 5 major development milestones:
- Cultivate Innovation and development as part of the company's organizational culture.
- The application of agile methodologies, principles and tools for continuous improvement.
- Implement new quality standards in each process.
- Involve our clients and interest groups in the active participation of the MEPS concept.
- Meet the needs and expectations of customers, both external and internal.
Benefits of MEPS
Cost reduction in
benefit of our customers
Continuous evaluation of
security indicators
Continuous analysis of
round-trip
permanent efficiencies in
Loading capacity
Reduction to zero incidents
of theft in the last 5 years
Greater involvement in
community relations
We minimize the impact
environmental
Application of
state-of-the-art technology
Upgrade
continuous process
20 MEPS with
savings of more than 2.55 MM$
Cost reduction for the benefit of our customers
Continuous evaluation of safety indicators
Continuous analysis of
round-trip
Permanent efficiencies in load capacity
Reduction to zero incidents of theft in the last 5 years
20 MEPS with savings of more than 2.55 MM$
Continuous improvement of processes
Application of
state-of-the-art technology
We minimize the environmental impact
Increased involvement in community relations
Quality Standard
In SATURN We strive to provide our customers with a service of quality emphasizing on the security of the load, the weather delivery and preservation of the product.
We have:
- Risk prevention systems in transport.
- Transport Systems 24x7x365. We work 24 hours a day.
- Asset security systems.
- Model of Efficient Improvements of Saturno Processes- MEPS.
- Strategic infrastructure located with a defined quality standard. 5 hubs on the coast and center of the country.
- Modern units that guarantee the delivery time, as well as the safety and preservation of the cargo.
- We have a satellite monitoring system for all our vehicles which allows us to know the status and inform our customers.
- Drivers, administrative and support staff trained and trained in the handling of the product that we transport in the different routes in which we operate.
Environment
Since the beginning of our operations, SATURN develops activities that interact daily with the environment, for this reason we have developed joint programs in order to minimize environmental pollution.
In order to reduce environmental pollution, we carry out the following activities:
- Education and training on the responsible use of non-renewable resources.
- Acquisition of vehicles with international CO2 emission standards. Euro 4 and Euro 5.
- Environmental monitors for environmental noise and CO2 emissions.
- 3R'S Program – Reduce – Reuse – Recycle.
- Preventive maintenance of units.
- Improvement processes in conjunction with our clients, implementing state-of-the-art technology to minimize the Co2 footprint.
- Permanent research of eco-friendly technology to implement in our operations.
Social responsability
The company recognizes that social responsibility is a moral obligation of every company to improve the quality of life and the environment where they operate.
In a country like Peru, it is a corporate responsibility to contribute to the comprehensive development of society and its members and thus consolidate its vision of the future.
We carry out the following activities:
- Donation program.
- Education program in rural areas.
- Incentives for Christmas Parties.
- Communication and relations with the Society
SATURNO maintains communication channels with stakeholders, works jointly with society, contributing its knowledge and reporting in a reliable and transparent manner on its performance and the effect that its activities have on people and the environment.